Sultyra Flower Three-Dimensional Embroidery Round Neck Pullover Long Sleeve Knitted Sweater

✨ Fabric Content:

• 81% Polyester
• 19% Spandex
• (Buttery soft texture with lightweight stretch for breathable comfort.)

🧼 Wash & Care Instructions:

• Machine wash cold, gentle cycle
• Wash with like colors
• Do not bleach
• Tumble dry low or lay flat to dry
• Do not dry clean

Delivery Time = Processing Time + Shipping Time

Processing Time:We will process and dispatch your order within 24 hours of receiving it. Please note that processing times can be affected by weekends and holidays. Once your order has been processed, you will receive a shipment confirmation email.
Note: If you have purchased multiple items, your order may be split into several packages. If you only receive one of the packages, please do not worry and be patient.

Free Shipping and Express ShippingPlease note that these time frames are approximate, and actual delivery times may vary due to shipping and customs clearance factors.

Standard Shipping:USA: 6-10 days
UK: 6-10 days
Canada: 8-15 days
Australia: 5-10 days
Europe：6-10
Other countries: 7-15 days

Priority Shipping:USA: 5-7 days
UK: 3-5 days
Canada: 8-10 days
Australia: 4-6 days
Europe：4-7
Other countries: 6-10 days

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@sultyra.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@sultyra.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@sultyra.com.